Questions 1. I don't know what to do with Timmy. This morning I found orange juice spilled all over the kitchen floor.Don't be so hard on him. He's only four.What does the woman mean?Questions 2. Excuse me, sir. I would like to know about the fitness training program in your club.I'll have you speak with the director in charge of new accounts.What is the woman interested in?Questions 3. It's really cold in this apartment. Can we turn up the heat a little bit?Sorry. I've run out of money and can hardly pay the fuel bill. Maybe you'd better put on a sweater.What does the man mean?Questions 4. I'm sorry, Miss. But you have to come with me to the security office.